Shipping policy
Thank you for shopping with Petszest!
We’re dedicated to providing you with fast and reliable delivery every time you order.
Processing Time
All orders are processed within 1–2 business days.
During this period, we carefully verify, package, and dispatch your items to ensure they reach you in perfect condition.
Delivery Time
Once shipped, orders are typically delivered within 5–10 business days, depending on your location and local courier services.
International Shipping
We proudly ship worldwide!
International orders may take slightly longer depending on your country’s customs process and postal services — typically 10–20 business days.
Please note that any customs fees, duties, or taxes applied by your country are the customer’s responsibility.
Shipping Confirmation & Tracking
You will receive a shipping confirmation email with your tracking number once your order has been shipped. You can use this number to monitor your shipment’s progress online.
Delays
While we always aim to deliver on time, unforeseen factors such as weather, customs delays, or courier disruptions may occasionally cause delays.
If your order is delayed, please don’t hesitate to contact our support team — we’ll assist you right away.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team at:
📧 support@petszest.com